Manual supplier onboarding and inventory updates created delays and inconsistencies across the catalogue.
Frequent stock mismatches led to fulfilment errors and unnecessary customer service workload.
Limited automation made it difficult to scale the supplier network efficiently.
The business required a seamless vendor experience to maintain catalogue accuracy and onboarding speed.
Major time savings across operations due to automation of previously manual processes.
Stronger supplier engagement enabling faster catalogue expansion across key home and lifestyle categories.
A scalable marketplace framework now positioned for national and future international growth.