Salesforce Commerce Cloud integration

Turn Salesforce Commerce Cloud into a multi-vendor marketplace. Without replatforming.

Esetrix plugs into your existing SFCC instance through native OCAPI and Shopper API integration. Add suppliers, automate fulfilment, and operate a curated marketplace in 6 to 8 weeks, without replacing the storefront your team already knows.

STOREFRONTSalesforceCommerce CloudINFRASTRUCTUREEsetrixMarketplace layerPRODUCTS · INVENTORYORDERS · CUSTOMERSSUPPLIERS · DROPSHIP · 3PLESETRIX x SALESFORCE COMMERCE CLOUDBidirectional · Real-time · OCAPI + SCAPI
What the integration delivers
Native
OCAPI + Shopper API (SCAPI)
6–8 wks
From contract to go-live
2-way
Product, inventory & order sync
Zero
Storefront changes required
Capabilities

Everything a marketplace on SFCC needs. Nothing your dev team has to rebuild.

Product sync, order routing, supplier settlement, and agentic operations, delivered through Salesforce Commerce Cloud's native APIs rather than stitched on top of them.

Bidirectional product sync
Products, variants, pricing, images, and custom attributes flow both ways between Esetrix and Salesforce Commerce Cloud. Supplier catalogues publish directly to the correct catalogue assignments and sites.
Real-time inventory
Supplier stock updates propagate to SFCC in seconds. Inventory lists per supplier, with allocation rules and safety thresholds across all sites and locales.
Order routing & split fulfilment
Multi-supplier orders split automatically into supplier-specific purchase orders. Line items route by SKU ownership; fulfilment events return to the original SFCC order with shipment tracking.
Commission & settlement
Commission per supplier, category, or product rule. Automated reconciliation, supplier payout runs, and settlement statements generated from SFCC order data.
Jobs-based orchestration
Asynchronous sync managed through the native SFCC jobs framework. Order, fulfilment, refund, and inventory events processed without polling or custom middleware.
Agentic supplier orchestration
Esetrix agents handle supplier onboarding, catalogue QA, image normalisation, and order exception handling without manual ops for each SKU or order.
Architecture

How data flows between Salesforce Commerce Cloud and Esetrix.

Bidirectional synchronisation via OCAPI and Shopper API, with asynchronous jobs managing each sync. Event-driven, with an immutable audit log on the Esetrix side.

EsetrixSFCC
  • Products & variants
  • Stock levels (inventory lists)
  • Images & assets
  • Custom attributes
  • Catalogue assignments & sites
  • Order status including tracking details
SFCCEsetrix
  • Orders
  • Customers
  • Fulfilment events
  • Refunds & cancellations
  • Shipment tracking
  • Buyer messages
Jobs-native by design. Esetrix leverages the native SFCC jobs framework for all asynchronous synchronisations. No custom middleware, no external schedulers, immediate propagation.
Setup

Four steps from contract to live marketplace.

The Esetrix implementation team owns setup end to end. No systems integrator, no outsourced development.

01
Connect Esetrix to your SFCC instance
Esetrix connects via OCAPI client credentials with scoped access to products, inventory, orders, and customers. No cartridge code modifications required.
02
Map catalogue, attributes, and commission rules
Map SFCC catalogues, product attributes, and site assignments to the Esetrix marketplace data model. Configure commission rules per supplier, category, or site.
03
Onboard suppliers and run UAT
Esetrix onboards suppliers in parallel with technical setup. Validate end-to-end flows including order routing, split fulfilment, and settlement.
04
Activate marketplace
Launch supplier-attributed listings and operate bidirectional sync in production across all configured sites and locales.
Frequently asked

Questions Commerce Cloud teams usually ask.

No. Esetrix integrates at the OCAPI and Shopper API layer. Your SFRA storefront, checkout, and customer experience remain unchanged. Product data, inventory, and orders flow between Esetrix and SFCC through standard API endpoints and the native jobs framework.

Ready to run a marketplace on the Commerce Cloud you already have?

A technical briefing with the Esetrix team covering your SFCC setup, supplier model, and a 6 to 8 week implementation plan.

Request a Commerce Cloud briefing